making a claim

If you need to make an insurance claim we would recommend you call Andrew Yule Insurance before you approach the insurance company.

This is because we will be able to advise you on the best course of action. For instance, although you may have a perfectly legitimate claim your long term costs are likely to increase as a result of the claim, which will leave you out of pocket.

Sometimes clients will ask us why their insurance premiums have jumped up from one year to the next. The reason is usually due to a number of small claims being made rather than one large one. Claiming £50 on your home insurance could end up costing you dearly if you do it too often.

This may sound unfair, but it is the way all insurance companies work, which is why you should speak to us before making the claim. We have more than 30 years of experience and are well aware of the pitfalls to avoid.

If you can’t wait to speak to us because of an emergency you will find a claims helpline number in your policy booklet