privacy policy

Privacy Policy

Data Protection Act

Andrew Yule Insurance takes the protection of your privacy online very seriously and will use all reasonable endeavours to safeguard your information. Accordingly, Andrew Yule Insurance have security measures in place which are considered appropriate to the nature of the information and the harm that might result from a breach of security. For your protection we will also:

- not hold more information about you than is required for the purposes for which it is being processed
- make reasonable endeavours to ensure that any information about you is accurate and kept up to date
- not keep your information for longer than is necessary or as required by law
- process your information in accordance with your rights under the Data Protection Act 1998.

You may like to know that Andrew Yule Insurance may also use cookies, or other forms of information software. The use of cookies enables us to identify users and personalise their visit the next time they enter our site. You should, if you wish, be able to block the use of cookies by changing the setting on your browser.

What information do we hold and how do we obtain it?

We may receive information about you from any of the following sources:

- directly from you or your authorised representatives when obtaining a quote, incepting, renewing or amending a policy or making a claim (e.g. personal details, claims details, etc)
- from third parties such as credit reference or debt collection agencies (e.g. your credit rating)
- from insurers, witnesses, third parties and solicitors (e.g. accident details).

What do we use your information for and who do we disclose it to?

We will use the information about you for the following purposes:

- to administer and maintain your insurance and associated direct debit(s)
- to shop around on your behalf, including checking competitors’ prices’ on their website
- to assist you with claims and enquiries
- to maintain your insurance records
- to recover debt
- to keep you informed about other products and services offered by Andrew Yule Insurance
- to enable us to conduct research and statistical analysis, and facilitate our internal customer service monitoring
- to offer credit via a premium finance company/lender
- to share with other carefully selected parties.

In addition your information may be disclosed to:

- other parties invloved in the performance, adminstration or services of your policies, including but not limited to insurers, claims handling/management companies, solicitors, lenders/finance companies, and debt recovery agents
- the police in response to a request
- other bodies in response to legislative/court orders.

You should also be aware that:

- to help prevent fraudulent claims your insurer exchanges information with other insurers through various databases
- to help detect people who break the law by not having motor insurance your insurer will supply details of your motor insurance to a database which can be accessed by the police and other insurers.

By accepting a quotation, renewal or adjustment you are giving your consent to your information being used for these purposes.If you do not want to give consent, you must tell us and we will be unable to act as your broker.