terms & conditions
1 Name and Address
Our name is Andrew Yule Insurance. We are based at
6 Burnside Road, Glasgow, G73 4SA
2. The Financial Conduct Authority (FCA)
The FCA is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you. By accepting a quote or renewing a policy you are also accepting the terms in this TOBA
3. Whose products do we offer?
We offer products from a range of insurers for vehicle, travel, business & home insurance. We only offer motor legal expenses cover and family legal protection cover from Broker Direct Ltd.
4. Which service will we provide you with?
We will advise and make a recommendation for you after we have assessed your need for all types of insurance
5. What will you have to pay for our insurance mediation services? (maximum)
- Arranging a new/renewing a policy, copy documents, permanent or temporary mid term changes £100
- Direct debit: setting up/renewal administration £2 per month. Defaults £20. Debt recovery £100. These are in addition to interest/professional fees/direct debit provider charges
- Late fee of £25 on overdue payments
- Where no commission from the insurer 20%-40% depending on the type of policy, min £25
- Cancellation of a policy at ANY time 25% min £25
6. Who regulates us?
Andrew Yule Insurance is authorised and regulated by the Financial Conduct Authority. Our FCA Reference no. is 538267. Our permitted business is arranging & advising on non investment insurance. You can check this by phoning the FCA on 0845 606 1234 or at http://www.fca.gov.uk/Pages/register/
7. What to do if you have a complaint.
If you wish to register a complaint please write to: The Area Manager, Andrew Yule Insurance, 6 Burnside Road, Glasgow, G73 4SA or phone 0141 634 6827. If we cannot settle your complaint you may be entitled to refer it to the Financial Ombudsman Service.
8. Are we covered by the Financial Services Compensation Scheme (FSCS)?
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Insurance advising and arranging is covered for 90% of the claim, without any upper limit and for compulsory classes of insurance, insurance advising and arranging is covered for 100% of the claim, without any upper limit. Further information about compensation scheme arrangements is available from the FSCS.