It’s always a good idea to speak to us and get some advice before making a claim.


We’re here to help you decide what’s best which might be to get an estimate for damage, or to replace a damaged item before claiming.

Your insurer may have a helpline number which you’ll find in your policy book.

* For car insurance claims you can call our claims handling partner BD Elite on 01204 567527

*Applies to customers who purchased legal cover